Written by Richard Kastelein    Saturday, 30 January 2010 17:53   
Dual threats for the Secondary Ticket Market from the Live Nation Ticketmaster Merger
altby Richard Kastelein

OP/ED - Could electronic ticketing, like that deployed by Miley Cyrus in her concert tour last year, which froze out the secondary ticket market, be on the horizon with the formation of live entertainment giant Live Nation Entertainment?

Paperless ticketing has been a US experiment for Ticketmaster, more or less, and was left at the artist's discretion... but it also caused problems by lowering attendance (not everyone has a credit card/ID needed to get in the gates - particularly kids) and reduced revenue overall. And the question remains, would adoption of paperless ticketing for Live Nation Entertainment  also mean they will shut themselves out of their own immensely lucrative secondary ticketing marketplaces?

Or will the fact that the new live entertainment giant was allowed to keep it's US and European secondary ticket market platforms mean they will simply shun paperless and reroute normal tickets to their hugely-profitable reselling sites at UK's GETMEIN!, TicketsNow and TicketExchange? And then shut down the a large chunk of ticket traffic that has been making its way to the open online secondary market via promoters, artists, sponsors, venues, promoters and advertisers.

I suspect a bit of both.

Ray Waddell of Billboard notes:

By allowing Ticketmaster to keep ticket reseller TicketsNow, the DOJ did little to protect the interests of secondary market leader StubHub and other local and regional resellers. There's no doubt that the newly merged company will seek to dominate ticket reselling, with distribution and artist relationships on its side.

"It's definitely a huge threat," says Don Vacarro, CEO of ticket aggregator TicketNetwork. "(Live Nation) will funnel even more tickets to the secondary market because the DOJ is giving them carte blanche.

The new company, formed during the merger of Ticketmaster and Livenation will own more than 140 concert venues globally, sell over 140 million tickets and promote 22 thousand concerts a year in a supplier-to-consumer chain that will not only dominate the US but also Europe - where they have substantial venue properties and control the careers of a huge percentage of A-list acts, and the concerts that make the real money. Live Nation Entertainment will also pour and sell the beer, vend the tshirts, hats, cups and all the merchandise, control and charge for parking, organize and plan the tours of hundreds of the world's top acts, make decisions on album releases, etc. In other words, they own the vertical. And their musician stable includes the likes of U2, Madonna, Jay-Z and the Eagles.

Competition, whether from AEG, CTS Eventim, Comcast, Seetickets or others will be moot, with a few token divestments such as unloading Paciolan, its ticketing and software services unit, to Comcast's sports, and licensing its software to Anschutz Entertainment Group (AEG), the new company’s largest customer.

Joe Cohen, CEO of European secondary ticket marketplace Seatwave told the BBC:

"They're both publicly traded companies in the US," he said. "And if you look at their investure presentations over the last 5 years, they really crow about how good they have been at raising prices."

"That's as individual, independent companies and you think if they come together, and have this much control over the value chain, they're going to continue to raise prices and that's bad for fans."

The merger was primarily fueled when Ticketmaster, a company that completely dominated the live music ticketing business by snapping up seven of its main rivals, was suddenly facing a challenge to its dominating 83 per cent market share. Its biggest customer, Live Nation, the world's largest venue manager and concert promoter, suddenly figured out that software for selling tickets was not that complicated,  decided to launch its own ticketing subsidiary. They quickly grabbed 16 per cent of the market and Ticketmaster retaliated by  buying  Front Line Management, which manages tours for 200 of the country's top music artists to cut into Live Nation's market.

By early last year, the war morphed into a free-for-all, price-reducing, service-improving challenge that fans loved and shareholders hated. Publically traded and privately engaged, the behemoths figured the investors would be happier if they called a truce and started work on a merger. Obama's antitrust team recently told the press it was prepared to block the transaction, yet within a week it was all thumbs up.

On the merger approval, both stocks jumped over 15 per cent.

Wall Street 1 - Music Fans - 0. 




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Comments (3)add comment

Z said:

0
How Exactly will the Merger Hurt the Secondary Ticket Market
You quoted Don Vacarro above saying it is definitely a huge threat. To whom? I just want to understand what people in the secondary ticket market think will cause problems because of this merger. Is it because this new merged Live Nation Entertainment funnels all its customers to their secondary ticket companies (like with the Springsteen debacle)? Even so, won't there still be plenty of tickets on the secondary market to sell? The paperless ticketing thing seems to be the worse of two, potentially. But how will this merger negatively affect the online secondary ticket market?
 
January 30, 2010 | url
Votes: +0

Richard Kastelein said:

Richard Kastelein
Threats
The quote from http://in.reuters.com/article/...Channel=0

The threat, aside from paperless, is to route more tickets to secondary market themselves. As was allegedly done with Springsteen and the redirects from Ticketmaster to Ticketsnow where prices were 4-5 times face value. That's the precedent and that's what Vacarro is talking about.

Just google springsteen ticketmaster and ticketsnow and you will find plenty of reporting on it.
 
January 30, 2010 | url
Votes: +0

Richard Kastelein said:

Richard Kastelein
...
The other issue, which I did not mention here, is that companies that merge to increase their monopolies over the market always result in more expensive products.

There are more reasons why a profit-maximizing, publically owned, firm like Live Nation Entertainment (LNE) want to exclude the broad secondary industry.

One... taking on the typical uncertainty and risk aversion on the part of LNE removes the opportunity for speculation of tickets by the secondary market. LNE could simply raise prices and make arbitrage or a middleman unneccessary.

Another angle could be that LNE creates some kind of dynamic revenue model which creates a new arbitrage opportunity.

Or they simply go on a buying spree and buy out the largest players in the online secondary market and take full control.
 
January 31, 2010 | url
Votes: +0

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